FAQ - Frequently Asked Questions
How to buy?
To buy a Diving Pass, you choose the number of dives you want in total, and fill in the requested information and validate the payment. The confirmation is then immediate.
Who can dive with a Diving Pass?
Anyone with a diving certification can dive with a Diving Pass. You cannot do a first dive with a Diving Pass. And if you have not dived for more than 1 year then you must do a refresh dive as the first dive of your Pass.
Is a refresh dive mandatory?
The Diving Pass is reserved for divers who have been diving for less than 1 year (and some clubs less than 6 months). If you haven't dived for 1 year (at your arrival at the center) then yes the refresh dive is mandatory. You will be able to use the first dive of your Pass but with a supplement.
How many people & dives?
Passes are shareable between multiple people. There is no time slot or date for purchase. So you can buy a Pass with as many people and dives you want.
Is the diving equipment included?
Yes all diving equipment is included, except in some diving centers the diving computer might be for rent, and the lamp for night dives might also be for rent.
The accepted payment methods?
Payments can be made by credit cards via secure payment systems such as OSB PayZen.
Under certain conditions and only upon request, payments can be made by bank transfers. In this case a surcharge applies for manual processing (+6%).
Under certain conditions and only upon request, payments can be made by bank transfers. In this case a surcharge applies for manual processing (+6%).
The conditions of purchase and cancellation?
All conditions are specified in the general conditions of sale and the prices page. If specific conditions apply to a product or service, they are stipulated at the time of payment. We invite you to read the pricing page carefully, and if you want even more details you can read all the general conditions of sale by clicking on the link below.
The medical certificate and/or the medical questionnaire?
Divers are accustomed to the subject.
The law says that diving centers can take dive clients who have presented a medical certificate of non-contraindication to the practice of scuba diving done by a practicing general practitioner and dating back less than 3 months (to time of the dive).
So if you want to be totally quite, get this sesame and keep this medical certificate with you during your trip! Especially since most of the remote islands of French Polynesia have the most beautiful diving sites in the world but do not have a doctor!
Unfortunately, this medical certificate is not always with you, and it can be very annoying to be refused to dive - when you have already paid for everything - just because of this missing document. In this case the diving centers appreciate that you present at least a medical questionnaire completed and signed on honor.
You can download this questionnaire by clicking on the link below.
The law says that diving centers can take dive clients who have presented a medical certificate of non-contraindication to the practice of scuba diving done by a practicing general practitioner and dating back less than 3 months (to time of the dive).
So if you want to be totally quite, get this sesame and keep this medical certificate with you during your trip! Especially since most of the remote islands of French Polynesia have the most beautiful diving sites in the world but do not have a doctor!
Unfortunately, this medical certificate is not always with you, and it can be very annoying to be refused to dive - when you have already paid for everything - just because of this missing document. In this case the diving centers appreciate that you present at least a medical questionnaire completed and signed on honor.
You can download this questionnaire by clicking on the link below.
Can Travel Agencies buy for their customers?
Yes, travel agencies can buy multi-islands diving pass for their customers but they must ask us for written permission in advance and sign a contract with eDivingPass. Once signed an access to the PRO Area of the site will be provided.
Please make your request by contacting us directely.
Please make your request by contacting us directely.
Additionnal fees to the Pass?
The benefits of eDivingPass
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Valid for 1 year. Pass dives are valid for 1 year from the date of purchase. On request, the Pass can be extended for one year. An additionnal fee applies. -
Expandable. On request, you have the possibility to add additional dives to your existing Pass. -
Shareable with several people. Pass dives are valid for 1 or 2 people, or members of the same family, or 1 group from 10 people. You distribute the total number of dives of a Pass between people as you wish.
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Refundable under conditions. Unused dives of a Pass can be refunded on request on the expiry date of the Pass. Some cancellation fees apply. See Prices page. -
Air and Day Dives. Nitrox, Sunset or Night Dives are extras to be paid. See Prices page. Your Pass includes only all the necessary equipment for scuba diving during the day.
